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Level 5 Operations Manager Apprenticeship

Apprenticeship standard: Operations/Departmental Manager

Get the management skills businesses need. With CMI Chartered Manager professional status, you’ll prove you’ve got what it takes to lead in a dynamic modern business environment. Learn leadership strategies and coaching techniques to confidently lead and nurture high-performing teams. 

This course is no longer offered by BPP

Explore our range of Level 3 and Level 4 Leadership and Management apprenticeships.

Apprenticeship overview

Putting you in the driving seat to deliver productivity, growth, and business success. 

The Level 5 Operations/Departmental Manager Apprenticeship gives you the strategic management capabilities to inspire performance. Through one-to-one performance coaching and technical training, you’ll learn new and innovative strategies. 

Embrace the challenge of leadership with scalable and transferable skills, such as team and performance management, stakeholder engagement and influence, change management, and positive leadership. Embedding the principles of coaching, you’ll take a unique approach to leadership development and use the skills and behaviours of influential coaches to transform your role. 

Who is the programme for?

This level 5 management apprenticeship has been created for middle managers from any area in a business with three to five years of management experience, this programme is ideal for: 

  • Operations Managers 

  • Regional Managers 

  • Divisional Managers 

  • Department Managers 

  • Specialist Managers 

Where will the programme take you?

If you’re ready to take the next step in your career, this apprenticeship will give you the skills, knowledge and behaviours to take on new opportunities to progress onto a senior management position. 

If you have three years' experience in a management role, you’ll qualify with a CMI Chartered Manager professional status, alongside CMI membership (MCMI). If you’ve got less than three years’ experience, you’ll qualify with a Foundation Chartered Manager professional status.  

Who's eligible?

Eligibility can vary depending on the requirements of the individual employer, but typically includes: 

  • Three A-Levels or equivalent (including GCSE English and maths)  

OR 

  • Significant work experience 

To apply for this programme you must be employed in a relevant role. 

Choose the UK's leading apprenticeship provider

Your success is our businessWe begin with specialist onboarding and guidance – aligning your personal goals with wider business objectives – to craft plans that deliver maximum mutual impact.
Learn from the best, become the bestFully-qualified Performance Coaches and industry-leading tutors bring their firsthand expertise to your studies – empowering you to become a master.
Best practice makes perfectHands-on learning through practical scenarios and our virtual learning platform ensures you have the knowhow to perform in the professional world.
Back-up that stacks upEducational psychologists and career mentors. Performance coaches and mental health specialists. You’ll have an entire multidisciplinary team behind you.
AI predicted performanceWe don’t just plan performance. We predict it. Our AI-driven model uses data to anticipate progress, adjusting in real-time to optimise success.
See it for yourselfPerformance trackers mean you can share your performance with managers, keeping them up to speed with key insights to observe progress and create better outcomes.

Frequently asked questions

If you can’t find the answer to a question, our helpful advisors will be happy to help.

The Operational/ Departmental Manager apprenticeship is a Level 5 qualification which is equivalent to a foundation degree, or a Higher National Diploma (HND).